Frequently Asked Questions
Do you accept insurance?
We accept most major insurances. Each therapist is "in-network" with: Anthem/BCBS, Aetna, OPTUM, United Health Care, Health Plans Inc, Harvard Pilgrim, Tufts, and Cigna/Evernorth. We cannot accept Medicare and Medicaid plans. Depending on a therapists contract with each insurer, some may not accept your insurance at this time if they have a pending contract. Please contact us for further information.
What if you do not accept my insurance?
If we are an out-of-network provider with your insurance company all payments must be paid upfront and we can provide you with an invoice or super bill to get reimbursed from your insurance company. We recommend calling your insurance company directly to confirm your out-of-network coverage. Important questions to ask are, "What are my mental health benefits" and "What is my deductible or what is my out-of-pocket max." Contact us for further information.
How much do you charge?
Each therapist at Middle Path Counseling has their own rates for the specialized services they offer. Please contact us for further information.
What forms of payment do you accept?
We accept all major credit cards and HSA/FSA cards. A credit card on file is required to book an appointment. If you see your therapist in person other forms of payment may be available.
What is your cancellation policy?
We require 48 hours notice of any session cancellations. If 48 hours notice is not provided then there is a broken appointment fee. This fee is determined by each individual therapist.
What is the typical duration of a therapy session?
Individual sessions are anywhere between 45-60 minutes. Intake sessions are 60 minutes.
How long does each therapy session take?
Every clients circumstances are different and the length of time they are in therapy differ. You and your therapist will discuss appropriate frequency and treatment planning that best fit your needs. Most therapy relationships start with regular sessions to build momentum and get you learning the how-to steps quickly.
What are your office hours?
We are available Monday - Friday, anywhere from 8am to 8pm. Please note that each therapist has their own schedule, contact the office for more specific information.
How do I book an appointment with one of your therapists?
Please complete our "Booking an Appointment Form" or you can call the office at (603)-309-2037 and we will get in touch with you within 1-3 business days. If you do not hear from us within this timeframe please do not hesitate to reach out to us.
Do you have a waitlist and how long are they?
Yes, our therapists usually have active waitlists. It is hard for us to predict how long the wait may be if you choose to be put on a therapists waitlist due to a number of factors. Each therapist works to keep their list as up to date as possible. You are welcome to check back in with the therapist at any time for the newest updates.
What is a "Good Faith Estimate"?
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.